Our Services
OUR PRODUCTS
We Offer for Your Business
At Genilux Ltd, we don't just provide products; we offer a comprehensive suite of services designed to enhance and support your business. From Research & Development to Spare Parts delivery, we are committed to ensuring the success and efficiency of your operations.
Specialized laboratory tests
tailored to the patient
Research & Development (R&D)
Innovation is at the core of our ethos. We collaborate closely with our customers, engaging in robust Research & Development processes to develop new and unique machinery tailored to their specific products. Continuous improvements and updates are applied to our older machine versions based on customer requests.
Project Management
Our experienced project management team ensures seamless execution from concept to completion. Whether it's implementing new machinery or optimizing existing processes, we navigate the complexities to deliver projects on time and within scope.
Training Programs
Empower your team with our comprehensive training programs. We provide extensive training to your operators, ensuring they gain the confidence to run the machines independently. Our training programs are not just for existing operators; they are always available to onboard new team members.
Service Programs
Our service programs are designed to address every aspect of your machine's lifecycle. From installation to ongoing support, we offer tailored service programs to meet your unique requirements, ensuring the longevity and optimal performance of your equipment.
Installation of Equipment
Trust our skilled technicians for the precise installation of equipment. We ensure that your machinery is seamlessly integrated into your production line, minimizing downtime and maximizing efficiency.
Support Parts
Recognizing the critical role of spare parts, we guarantee swift delivery within 3 days for most parts. Our commitment extends up to 10 years, ensuring the availability of essential spare parts to keep your machinery operational.
Remote Troubleshooting Service
Minimize production interruptions with our innovative online technical support. Our technical team can remotely access and control your machine, identifying and resolving issues swiftly without the need for on-site visits, saving time and costs.
Validation
Our machines are equipped with embedded software that continuously monitors performance and provides documentary evidence of product quality. This data offers reassurance to your customers, reducing the reliance on traditional sampling methods.
Your Holistic Business Partner
Choose Genilux Ltd for a comprehensive partnership that guarantees the efficiency, innovation, and reliability of your business operations, not just products.